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Terms And Conditions

Terms & Conditions

Last updated: (23/10/2025)

These terms and conditions outline the agreement between you (the client) and Lime Edge, a UK-based design studio providing creative services including branding, web design, digital content, and consultancy.

By engaging our services, you agree to the following terms:

1. Scope of Work

All work will be outlined and agreed upon in advance through a written proposal or email confirmation. Any changes to the agreed scope may result in additional charges and revised timelines.

2. Payment Terms

  • A deposit (typically 50%) is required before work commences.
  • The remaining balance is due upon completion or before final delivery of files or website launch.
  • Payment terms will be clearly stated on each invoice. Late payments may incur a fee.

3. Revisions

Unless otherwise agreed, all design projects include up to two rounds of revisions. Additional revisions may be subject to further charges.

4. Client Responsibilities

Clients are responsible for providing:

  • Clear and timely feedback
  • Accurate and complete content (e.g. text, images, brand assets)
  • Approval of designs and sign-offs at key project stages

Delays in client communication may affect timelines.

5. Intellectual Property

  • Lime Edge retains the rights to all design concepts and working files unless explicitly transferred.
  • Upon full payment, final approved designs will be licensed to the client for agreed use.
  • We reserve the right to showcase completed work in our portfolio and marketing materials.

6. Website Hosting & Maintenance

If hosting and maintenance are provided by Lime Edge:

  • We will take reasonable steps to ensure uptime, security, and performance.
  • We are not liable for third-party downtime, platform changes, or plugin conflicts.
  • Clients are advised to maintain backups and use secure passwords.

7. Cancellations & Refunds

If a project is cancelled by the client after work has begun:

  • The deposit is non-refundable.
  • Any additional work completed will be invoiced accordingly.

8. Liability

Lime Edge Studio is not liable for:

  • Losses due to project delays beyond our control
  • Errors in client-supplied content
  • Any consequential damages resulting from the use of our work

9. Confidentiality

We treat all client information and project details as confidential unless otherwise agreed. We may request permission to share final project visuals for portfolio use.

10. Legal Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.